Privacy Policy

Effective Date: September 28, 2025

At YourSkinLab Dermatology Clinic (“YourSkinLab,” “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or avail of our services at our clinic in Pasig City, Philippines.

1. Information We Collect

We may collect the following types of personal information:

  • Personal details: Name, contact number, email address, date of birth, gender.

  • Medical information: Health history, clinical records, photographs (before-and-after), laboratory results, prescriptions, and treatment notes.

  • Transaction details: Billing information, payment method, and purchase history.

  • Digital information: IP address, device information, browsing behavior when using our website.

2. How We Use Your Information

We collect and use your information for the following purposes:

  • To provide dermatology consultations, treatments, and follow-up care.

  • To schedule appointments and manage patient records.

  • To process payments and issue receipts.

  • To send you service reminders, health updates, and promotional offers (with your consent).

  • To comply with legal, regulatory, and professional requirements.

3. Data Sharing and Disclosure

  • We do not sell your personal information.

  • Your data may be shared only with:

    • Authorized healthcare providers at YourSkinLab for continuity of care.

    • Third-party service providers (e.g., payment processors, IT support) bound by confidentiality.

    • Regulatory authorities, if legally required.

4. Data Security and Retention

  • We implement appropriate technical and organizational measures to protect your information.

  • Medical records are retained for the period required by Philippine law and professional regulations.

5. Your Rights under the Data Privacy Act

As a data subject, you have the right to:

  • Access and request a copy of your personal data.

  • Correct or update inaccurate information.

  • Withdraw consent to data processing (subject to legal and medical limitations).

  • File a complaint with the National Privacy Commission if you believe your rights have been violated.

6. Contact Us

For any privacy concerns, please contact us at:

YourSkinLab Dermatology Clinic

Unit 110, Mercedes Square Plaza, Pasig City, 1600 Metro Manila

Email: reception@yourskinlab.ph | Phone: 09953884432