Simple Guide to Booking an Appointment
Follow our simple steps to secure your spot for a transformative skin treatment. We’re here to help you every step of the way!
Step 1: Choose Your Treatment
Explore our range of aesthetic and acne treatments tailored to your skin's unique needs.
Step 2: Choose Your Preferred Doctor
Choose your preferred dermatologist to view their availability, or choose No Preference to see the full clinic schedule
Step 3: Fill Out Your Information
Complete the form with your details to help us prepare for your visit.
Step 4: Confirm Your Appointment
Review your details and confirm your booking to finalize your appointment.
Start Your Journey to Healthier Skin
Take the first step to healthy, confident skin. Book anytime with our easy online system and get skin care tailored just for you.
Connect With Us
We're here to guide you on your path to healthy, radiant skin. Reach out or visit us at our convenient Pasig location.
YourSkinLab Reception
Address
Unit 110, Ground Floor, Mercedes Square Plaza, Mercedes Ave. corner Luis St., Pasig City, Metro Manila
Clinic Hours
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FAQs
Find answers to your most pressing questions about our treatments and services.
Q: Do I need a consultation to book a service?
A: Yes, most treatments at YourSkinLab begin with a dermatologist consultation. We want to make sure the treatments you get are appropriate for your skin and that you get your hard-earned money’s worth. Some basic services, like the Essential Facial and Hydrafacial, may be booked directly, but we still recommend starting with a consultation for best results.
Q: Who performs the treatments at YourSkinLab?
A: All consultations and treatments are performed by our PDS board-certified dermatologists, ensuring safe, science-backed care—except for our Essential Facial and Hydrafacial, which are done by our trained skincare professionals under dermatologist supervision.
Q: Why do I need multiple sessions, and why is timing important?
A: Skin renewal and collagen building happen gradually. Most treatments work best when done in a series because:
- Each session builds on the results of the previous one
- Your skin needs time to recover and regenerate between treatments
- Proper spacing (e.g., every 3–4 weeks) ensures safe, effective outcomes
Think of it like fitness training — consistency and timing make all the difference in achieving lasting results.
Q: Can multiple treatments be done on the same day?
A: Yes, in many cases treatments can be safely combined in one visit — for example, a Hydrafacial followed by laser or microneedling. Combining treatments may even boost results when planned properly. However, not all procedures can be done together. Your dermatologist will recommend the safest sequence and timing for your skin’s needs.
Q: What payment methods do you accept?
A: We accept major credit cards, bank transfers, e-wallets, and cash.
For your convenience and safety, we encourage cashless transactions whenever possible.
Q: Do you accept walk-ins?
A: Yes, we welcome walk-in patients. However, appointments are prioritized to ensure smooth clinic flow and personalized care.
Q: Do you accept HMOs?
A: We currently do not accept HMO cards.
Q: Where is YourSkinLab located?
A: We are conveniently located in Pasig. You can find detailed directions and parking info on our Contact page.
Q: Is there parking available?
A: Yes, parking is available. Currently, it’s free—just don’t forget to have your ticket validated at reception after your visit. Please note that conditions may change depending on building management.
Q: What services do you offer?
A: We provide complete dermatology care—both medical and cosmetic. From acne, scars, and pigmentation treatments to anti-aging lasers, injectables, and skin boosters, every plan is customized to your skin goals.
Q: How many sessions will I need?
A: This depends on your skin concern, but here are common recommendations:
- Acne scars: 3–4 sessions scheduled 3–4 weeks apart
- Laser hair removal: 6–8 sessions for optimal results
Skin boosters: 3–4 sessions scheduled 3–4 weeks apart, followed by maintenance every 6–12
Q: Once I start a treatment, am I required to maintain it forever? Will my skin be worse if I stop?
A: No, your skin won’t become worse than before you started. Each treatment already provides improvements. However, just like exercise or a healthy diet, maintenance sessions help preserve and enhance your results over time. If you stop, your skin will simply continue to age or behave according to its natural tendencies—it won’t “rebound” or become worse.
Q: What should I bring to my appointment?
A:
Completed pre-visit questionnaire
Recent laboratory results (if any)
- Current prescriptions — please list the generic names of your medications
- A list or photo of your skincare products — note the active ingredients in each (grouped into AM, PM, and “as needed”)
Q: What should I wear?
A: Wear comfortable, easily accessible clothing suited to the area you’re consulting for (e.g., shorts for leg concerns).
Q: I have a nail concern — what should I do before my visit?
A: Please remove any nail polish so your dermatologist can examine your nails clearly.
Q: Anything else I should prepare?
A: If you’re scheduled for chemical peels, lasers, or microneedling, don’t forget sun protection such as a wide-brimmed hat, umbrella, or sunglasses.
Q: What should I expect after laser or microneedling?
A:
Mild redness or swelling
Temporary darkening of spots (which will naturally flake or fade)
These usually resolve within a few days as part of the healing process
Q: Can I go back to work right away?
A:
Most treatments (Essential Facial, Hydrafacial, peels, injectables) have little to no downtime
More intensive procedures (like CO₂ fractional laser) may require 3–7 days of recovery
Q: What aftercare should I follow?
A: We provide specific aftercare instructions per procedure, but in general:
- Always use broad-spectrum sunscreen daily
- Avoid direct sun, swimming pools, and saunas for at least 5 days after peels and certain laser treatments
- Apply only dermatologist-recommended post-care products to support healing
Q: When can I resume my regular skincare?
A:
Gentle cleansers and moisturizers: usually immediately
Strong actives (retinoids, exfoliants, bleaching agents): resume only when advised by your dermatologist, usually 5–7 days post-procedure
Q: Is the treatment painful?
A: Most treatments are very tolerable. You may feel mild warmth, tingling, or a prickling sensation depending on the procedure. For lasers, microneedling, or injectables, we often apply numbing cream or use cooling methods to keep you comfortable.
Q: How soon will I see results?
A:
Some treatments (Essential Facial, Hydrafacial, peels) give you an instant refreshed glow
Others (scar treatments, lasers, injectables) work gradually, with visible results typically appearing after several weeks and improving over multiple sessions
Your dermatologist will guide you on what to realistically expect for your specific treatment
General Pre-Consultation & Pre-Procedure Advice
- Arrive at least 10–15 minutes early to settle in and complete forms.
- Come with clean skin (no makeup, lotion, or sunscreen on treatment areas).
- Avoid sun exposure or tanning for at least 1 week prior.
- Stop using retinoids, acids, vitamin C serum, scrubs, whitening creams, or exfoliants 5 days before (unless your dermatologist instructs otherwise).
- Inform your dermatologist if you: Are pregnant or breastfeeding, Have active infections, cold sores, wounds, or keloid tendency, or Recently had another skin treatment (peel, laser, microneedling, etc.).
- Bring a list of your current medications and skincare products.
General Post-Procedure Advice
- Expect mild redness, swelling, or sensitivity for 1–3 days.
- Keep your skin clean and moisturized with products recommended by your dermatologist.
- Follow any specific post-procedure instructions as directed by your dermatologist.
- Apply sunscreen SPF 50+ daily and avoid direct sun exposure.
- Avoid strenuous exercise, swimming, saunas, or hot showers for 24–48 hours.
- Avoid harsh products (retinoids, acids, vitamin C serum, scrubs, whitening creams, exfoliants) until cleared by your dermatologist.
- Do not scratch, rub, or peel off crusts or flakes.
- Return for your follow-up visit as scheduled.
Laser Treatments & Electrocautery
Before
- Stop retinoids, acids, vitamin C serum, scrubs, whitening creams, or exfoliants 5 days before.
- Avoid tanning, waxing, or bleaching the area for at least 1 week.
- Inform your dermatologist if you have a history of cold sores or keloids.
After
- Redness, swelling, or a “sunburn” sensation is expected for 2–5 days.
- Use only a gentle cleanser and soothing moisturizer.
- Do not peel off scabs or crusts — let them fall off naturally.
- Strictly avoid sun exposure for 2 week
- Apply and reapply sunscreen daily
- Follow any specific post-procedure instructions as directed by your dermatologist
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Chemical Peels
Before
- Stop retinoids, acids, vitamin C serum, scrubs, whitening creams, or exfoliants 5 days before.
- Avoid sun exposure, tanning, or waxing for at least 1 week.
- Come with bare, makeup-free skin.
After
- Mild redness or peeling may occur in 2–3 days and last up to 1 week.
- Moisturize regularly to ease dryness and tightness.
- Do not rub, scratch, or peel flaking skin.
- Avoid harsh actives for at least 1 week.
- Avoid sun exposure and always apply sunscreen diligently.
- Follow any specific post-procedure instructions as directed by your dermatologist.
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Microneedling
Before
- Stop retinoids, acids, vitamin C serum, scrubs, whitening creams, or exfoliants 5 days before.
- Avoid sun exposure for at least 1 week.
- Inform your dermatologist if you have bleeding problems, keloids, or skin infections.
After
- Expect redness or pinpoint bleeding for 24–48 hours.
- Avoid makeup and heavy creams for 48 hours.
- Use only the prescribed soothing serum or cream.
- Avoid sun exposure, sweating, and heat for 2–3 days.
- Skin will gradually improve in texture and radiance over the next weeks.
- Follow any specific post-procedure instructions as directed by your dermatologist.
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When to Immediately Call Us
- Severe peeling, pain, blistering, or pus
- Excessive redness/swelling beyond 3 days
- Signs of infection (fever, spreading rash)
📞 09953884432
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Still have questions?
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